Terms of service
Last updated: August 2026
Welcome to Nuvarelle. These Terms of Service ("Terms") govern your access to and use of Nuvarelle.co.uk, including our website, products, services, content, and shopping features (collectively, the "Services").
By accessing or using our Services, you agree to these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our website or Services.
1. About Nuvarelle
The Services are operated by Nuvarelle.
Business Address:
550 S State St, Unit 71
Sutherlin, OR 97479
United States
Email: support@uvarelle.co.uk
Throughout these Terms, "Nuvarelle", "we", "us", and "our" refer to Nuvarelle.
2. Eligibility
By using our Services, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you.
If you are purchasing on behalf of another person or business, you confirm that you have the authority to do so.
3. Website Use
You agree to use our website only for lawful purposes and in accordance with these Terms.
You must not:
- Violate any applicable law or regulation
- Attempt to gain unauthorized access to our website or systems
- Interfere with the security or operation of our website
- Use our website to distribute harmful software or malicious code
- Attempt to obtain another person's account or personal information
- Use our website for fraudulent purposes
- Copy, reproduce, distribute, or exploit our website content without permission
We reserve the right to restrict or terminate access to our Services if we reasonably believe these Terms have been violated.
4. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, measurements, prices, and other information displayed on our website are accurate.
However, colors and visual appearance may vary depending on your device, monitor, browser, or display settings.
Minor variations in appearance, texture, finish, or other characteristics do not necessarily constitute a product defect.
We reserve the right to correct errors, update product information, discontinue products, or limit product availability at any time.
5. Product Availability
All products are subject to availability.
Adding a product to your shopping cart does not guarantee that the product will remain available until checkout is completed.
If an ordered product becomes unavailable after your purchase, we may contact you to discuss an alternative solution or provide a refund for the unavailable item.
6. Orders
When you place an order through our website, you are submitting a request to purchase the selected products.
After you submit your order, you may receive an order confirmation email. This confirmation acknowledges that we have received your order and does not necessarily mean that the order has been accepted.
We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including situations involving:
- Product availability
- Pricing or listing errors
- Suspected fraud or unauthorized transactions
- Incorrect customer information
- Shipping restrictions
- Orders that appear to be placed for unauthorized resale
If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order or affected items.
7. Order Information
You are responsible for providing accurate and complete information when placing an order.
This includes your:
- Full name
- Billing address
- Shipping address
- Email address
- Telephone number
- Payment information
If incorrect information causes a delivery problem, additional charges or delays may occur.
Please contact us as soon as possible if you notice an error in your order information.
8. Prices and Payments
All prices displayed on our website are subject to change without notice.
The price charged for your order will generally be the price displayed at the time the order is submitted.
Promotional prices and discount offers may have additional terms or expiration dates.
Payment must be successfully authorized before an order can be processed.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
9. Taxes and Additional Charges
Applicable taxes, duties, fees, or other charges may apply depending on your location and the circumstances of your order.
Where applicable, such charges will be displayed during checkout or otherwise communicated to you.
You are responsible for any charges that are legally required to be paid by you.
10. Shipping and Delivery
Orders are processed and shipped according to the information provided in our Shipping Policy.
Delivery estimates are provided for guidance and may vary depending on the destination, carrier, weather, public holidays, and other circumstances outside our reasonable control.
Once an order has been shipped, customers should use any tracking information provided to monitor delivery progress.
11. Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy.
Before sending a product back, customers should contact support@nuvarelle.co.uk and follow the return instructions provided by our customer support team.
Nothing in these Terms is intended to remove or restrict any consumer rights that cannot legally be excluded or limited.
12. Cancellations
If you need to cancel an order, contact us as soon as possible at support@nuvarelle.co.uk.
We will make reasonable efforts to accommodate cancellation requests before an order has been processed or shipped.
Once an order has entered processing or has been shipped, cancellation may no longer be possible. In that case, the order may need to be handled under our Return & Refund Policy.
13. Intellectual Property
All content available through our Services, including but not limited to:
- Logos
- Brand names
- Product images
- Photographs
- Graphics
- Text
- Product descriptions
- Website design
- Page layouts
- Icons
- Videos
- Other original materials
is owned by or licensed to Nuvarelle and may be protected by applicable intellectual property laws.
You may access and use our website for personal, non-commercial purposes.
You may not reproduce, modify, distribute, publish, sell, license, or commercially exploit our content without our prior written permission.
14. User Reviews and Feedback
If you voluntarily submit reviews, comments, suggestions, photographs, feedback, or other content to Nuvarelle, you agree that we may use that content for legitimate business and promotional purposes, subject to applicable law.
You confirm that any content you submit:
- Is truthful and not misleading
- Does not violate another person's rights
- Does not contain unlawful or harmful material
- Does not infringe intellectual property rights
- Does not contain malicious software or code
We reserve the right to remove content that violates these requirements or applicable law.
15. Third-Party Services and Links
Our website may use services provided by third parties, including payment processors, shipping providers, analytics services, advertising platforms, and other technology providers.
We may also provide links to third-party websites.
Third-party services and websites are governed by their own terms and policies. Nuvarelle is not responsible for the content, availability, security, or privacy practices of third-party websites that we do not control.
16. Shopify
Our online store is hosted and powered by Shopify, which provides the e-commerce platform used to operate our store.
Purchases made through our website are transactions with Nuvarelle. Shopify provides the technology and infrastructure that allows us to operate our online store.
17. Errors and Corrections
Occasionally, our website may contain typographical errors, inaccurate information, pricing errors, product availability errors, or other inaccuracies.
We reserve the right to correct errors and update information at any time.
If an error materially affects an order that has already been placed, we may contact you and provide an appropriate solution, which may include correcting the order, offering an alternative, or cancelling and refunding the affected order.
18. Prohibited Activities
You may not use our Services to:
- Engage in fraudulent activity
- Violate applicable laws
- Infringe intellectual property rights
- Attempt to interfere with website security
- Introduce viruses, malware, or harmful code
- Collect information about other users without authorization
- Impersonate another person or business
- Attempt to gain unauthorized access to our systems
- Abuse promotions, discounts, or purchasing systems
- Use automated systems to interfere with the normal operation of our website
We may suspend or terminate access to our Services where we reasonably believe prohibited activity has occurred.
19. Disclaimer
To the fullest extent permitted by applicable law, our website and Services are provided on an "as available" basis.
We do not guarantee that:
- Our website will always be available
- The website will always operate without interruption
- Every part of the website will be free from errors
- Information displayed on the website will always be completely free from inaccuracies
Nothing in these Terms excludes or limits any warranty, guarantee, or consumer right that cannot legally be excluded or limited.
20. Limitation of Liability
To the fullest extent permitted by applicable law, Nuvarelle will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or Services.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law, including liability that cannot legally be excluded or limited.
21. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, and reasonable expenses arising from your violation of these Terms, your unlawful use of our Services, or your infringement of the rights of Nuvarelle or another party.
22. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary, and the remaining provisions will continue to apply.
23. Entire Agreement
These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, Payment Policy, and any other policies referenced on our website, constitute the agreement between you and Nuvarelle concerning your use of our Services.
24. Changes to These Terms
We may update these Terms from time to time to reflect changes to our Services, business practices, or applicable legal requirements.
When we make changes, we will update the "Last updated" date at the top of this page.
Your continued use of our Services after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
25. Governing Law
These Terms will be governed by the applicable laws of the jurisdiction in which Nuvarelle is legally established, without regard to conflict-of-law principles.
Nothing in this section is intended to deprive consumers of mandatory rights or protections available under the laws that apply to them.
26. Contact Information
If you have questions about these Terms or our Services, please contact us:
Nuvarelle
550 S State St, Unit 71
Sutherlin, OR 97479
United States
Email: support@nuvarelle.co.uk
We aim to respond to customer enquiries as promptly as reasonably possible.
Nuvarelle
Nuvarelle.co.uk
© 2026 Nuvarelle. All rights reserved.