Contact

Have a question about a candle, your order, delivery, or a return? We'd love to hear from you.

At Nuvarelle, providing helpful and reliable customer support is an important part of our shopping experience. Our team is here to help with any questions you may have.

Get in Touch

For questions about our products, orders, shipping, returns, or anything else, please contact us using the information below.

Email:
support@nuvarelle.co.uk

We aim to respond to customer enquiries within 1–2 business days.

Customer Support

Our customer support team can assist you with:

Product questions
Order information
Shipping and delivery
Tracking information
Returns and refunds
Damaged or incorrect orders
Payment and checkout questions
General enquiries

Contact Information

Nuvarelle
1101 VAN NESS AVE FRESNO, CA 93721,
United States

Ruidun Information LLC

Email:
support@nuvarelle.co.uk

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM

Saturday: 10:00 AM – 4:00 PM

Sunday: Closed

Messages received outside our support hours will be answered during the next available business hours.

Questions About an Order?

If you're contacting us about an existing order, please include your order number and the email address used when placing your order.

If your enquiry concerns a damaged or incorrect product, please also include clear photographs of the product and packaging where applicable.

Providing these details helps us review your request and assist you more quickly.

Send Us a Message

You can also use the contact form on this page to send us a message.

Please provide your name, email address, order number if applicable, and a brief description of your enquiry.

Our team will review your message and get back to you as soon as possible.

Menu

Your cart is empty

Cart • 0 items